Client
IMDA · Digital for Life
Industry
Public sector
Opening

Bringing Digital for Life, to life.

Making digital issues relatable, with familiar stories, a distinctive mascot and ways to join in.

Content360 Awards 2026
  • GoldExcellence in Short-Form & Snackable Video
  • SilverContent for Change: Driving Social Good
Our role
  • Content strategy
  • Content production
  • Creator and KOL collaboration and management
  • Mascot creation
  • Campaign collaterals design and production
The impact
+161%

Page visits on the DfL Portal, pre vs post festival: a spike in traffic with a higher engagement rate, at the highest click-through rate vs 2024.

0Total views
0Impressions
0Creator engagement rate
10:19minsAvg website session
Context

A fresh take on life behind the screen.

IMDA’s Digital for Life movement helps Singaporeans embrace technology, with no one left behind.

Our challenge? Bring good online habits such as AI safety, online hygiene and smartphone overuse closer to everyday life, especially among seniors and youths.

Solution: on social

Familiar stories. Practical takeaways.

Familiarity with technology can make our digital habits easy to overlook. We used recognisable situations to bring those habits into view, through skits, interviews and creator stories. Distinctly tailored, and distinctly hyperlocal.

Solution: a recognisable identity

Creating a lasting impression.

To make DfL easier to recognise, we created Bitty, Digital for Life’s mascot, and brought the character across social content, merchandise and campaign collaterals.

We also brought DfL’s triangular logo to life through a signature hand sign: a peace sign against the cheek that mirrors the logo’s shape. By encouraging visitors to recreate it in photos, we made the brand identity something people could take part in, giving them a simple way to show support for the movement.

Solution: online to offline

Taking the story beyond the screen.

Our social stories invited audiences to explore digital skills in person at the Digital for Life Festival.

Creator appearances and livestreams brought familiar faces into the experience, while collectible Bitty bag charms, blind boxes and stickers gave visitors another reason to join in. Social content built excitement around the merchandise, which visitors could redeem through on-ground activities, connecting online interest with Festival participation.

Results
Traffic and creator collabs
0Website visits
0Creator video views
0Creator reach
0Link clicks
Marketing touchpoints (responses)
0Social media
0Website & digital platforms
0WhatsApp / Telegram
0OOH: banners, screens, escalators
0MRT stations / trains
0Flyers / posters / eDMs
Key learnings
Storytelling beats subject matter

Platform-native content such as skits and reels made serious topics like AI safety relatable and engaging.

Creators unlock credibility and relatability

KOLs made DfL content feel human, credible and worth sharing.

Localisation drives relevance

Singlish, familiar scenarios and local humour boosted relevance and retention.

“Usefulness” is the new virality

Save-worthy tips outperformed entertainment: people share what helps them.